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Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

About the Nobel Prize Museum

What is the Nobel Prize Museum?

The Nobel Prize Museum explores the history of the Nobel Prize and the achievements of Nobel laureates across science, literature, peace, and economics.

Where is the Nobel Prize Museum located?

The museum is located at Stortorget in Gamla stan (Stockholm’s Old Town), a central and easily accessible area.

Do I need to book tickets in advance?

Booking tickets in advance is recommended, especially during weekends, holidays, and peak travel seasons.

How long does a visit usually take?

Most visitors spend around 60 to 90 minutes exploring the exhibitions.

Is the museum suitable for children and families?

Yes. The museum offers content that is accessible to different age groups, with interactive elements suitable for younger visitors.

Are there temporary exhibitions?

In addition to its permanent displays, the museum regularly hosts temporary exhibitions focused on specific themes or laureates.

Is the museum accessible for wheelchair users?

Most areas of the museum are wheelchair accessible, with facilities adapted for visitors with reduced mobility.

Is there a café inside the museum?

Yes. The museum has an on-site café where visitors can enjoy light meals, desserts, and drinks.

Can I combine my visit with other attractions nearby?

Yes. The museum’s location in Gamla stan makes it easy to combine with nearby landmarks such as the Royal Palace and historic squares.

Is this the venue’s official website?

No. This website offers official tickets to the Nobel Prize Museum, but is not the venue’s official website.

Need more help?

Contact us

This website sells official tickets for this venue. Please note, however, that it is not the official website of the venue.

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